Got questions?
Frequently Asked Questions
Is it safe for all hair and skin types?
ANSWER NEEDED — confirm wording with the client before publishing.
How does the LLLT + LED system work?
ANSWER NEEDED — confirm wording with the client before publishing.
Why does LED count matter compared to competitors?
The cap uses 108 dual-chip LEDs for full scalp coverage, delivering 65 mW per cm² of irradiance.
What do the 660nm and 850nm wavelengths do?
The cap combines red light at 660nm with near-infrared at 850nm.
ANSWER NEEDED — the description of what each wavelength does is a health claim. Confirm the approved wording with the client.
What's the difference between the 10Hz and 40Hz pulse modes?
Alongside always-on steady mode, the cap offers a 10Hz flash mode and a 40Hz flash mode.
ANSWER NEEDED — confirm what the client wants to say about each mode.
How often should I use it and when will I see results?
Each session runs for 20 minutes with an automatic shut-off.
ANSWER NEEDED — frequency and results timeline are health claims. Confirm the approved wording with the client.
Can I use it alongside Minoxidil?
ANSWER NEEDED — this is a medical question. Confirm the approved wording with the client.
How do I clean and maintain the cap?
ANSWER NEEDED — confirm wording with the client before publishing.
Is it FDA-cleared?
ANSWER NEEDED — do not publish a regulatory status until the client provides the FDA clearance number or confirms the device is not cleared.
What's included in the box?
The cap, the wireless control unit, a USB-C charging cable and a quick-start guide.
Still have a question? Contact our team