Delivery Information
Shipping Policy
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays) after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
We offer standard shipping with an estimated delivery time of 7–9 business days from the date your order ships.
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 7–9 business days |
Shipping Destinations
We currently ship to the United States only. For international inquiries, contact us at support@optimalrecoverylife.com.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Incorrect Shipping Information
Please double-check your shipping address at checkout. OPTIMAL Recovery is not responsible for orders delayed or lost due to incorrect address information. Contact us immediately at support@optimalrecoverylife.com if you notice an error.
Lost or Damaged Packages
If your order arrives damaged or has been lost in transit, contact us at support@optimalrecoverylife.com within 7 days of the estimated delivery date.
Questions about your order?
Email support@optimalrecoverylife.com — Mon–Fri 10 AM–6 PM PST